Effective Date: From 17/05/2024
1. Introduction
Welcome to Alienwild! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, alienwild.com.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
- Technical Information: IP address, browser type, operating system, referring URLs, and access times.
- Usage Information: Details of your visits to our website, pages viewed, and actions taken on our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To process and fulfill your orders, including shipping and handling, and to communicate with you about your orders.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials and newsletters, subject to your preferences.
- Personalization: To customize your experience on our website and recommend products that may interest you.
- Improvement: To improve our website, products, and services.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
7. Your Choices
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. However, if you turn your cookies off, some of our services may not function properly.
8. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
10. Changes to Our Privacy Policy
Alienwild reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Alienwild
Email: help@alienwild.com
Address: Nanoor Bus Stand, Nanoor, Birbhum, West Bengal, India, 731301