Thank you for choosing Alienwild for your fashion needs! We are dedicated to ensuring your satisfaction by providing efficient and dependable shipping services. Please review the following shipping policy to understand how we handle and deliver your orders.
Domestic Shipping (Within India):
- Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays.
- Shipping Methods: We offer standard shipping within India, which usually takes 5-7 business days for delivery.
- Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping method selected during checkout. We may offer free shipping promotions from time to time, so keep an eye out for those!
- Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online. Additionally, you can track your order by visiting your account page, navigating to “Orders,” and selecting “View” next to the respective order.
- Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders delivered to incorrect addresses due to customer error.
- Shipping Restrictions: Some remote areas within India may have limited or no delivery services. If you are unsure whether we can deliver to your location, please contact our customer service team for assistance before placing your order.
International Shipping:
At the moment, we do not offer international shipping services. We apologize for any inconvenience this may cause and are working towards expanding our shipping capabilities in the future.
Order Status and Support:
If you have any questions or concerns about your order, shipping status, or delivery, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Alienwild is nothing short of excellent.
Note: Please be aware that unforeseen circumstances such as natural disasters, public holidays, or customs delays may affect shipping times. While we strive to deliver your orders as quickly as possible, these factors may cause delays beyond our control. We appreciate your patience and understanding in such situations.
Thank you for shopping with Alienwild! We hope you enjoy your new fashion finds.